Guidance library · 60 questions

When it goes out of range: excursions

What the MHRA, UKHSA and SPS expect when a fridge, store or vehicle goes out of range: quarantine, assess, ask the manufacturer, record and report.

Reviewed by Jake Farrow, Managing DirectorLast reviewed 19 October 2026

A temperature excursion is any time a medicine has been outside its labelled storage range, in a fridge, a room or a vehicle. This page walks through what UK guidance expects, from the first minutes to the final record. The one thing to remember: keep the stock cold and quarantined, and decide nothing, neither use nor disposal, until each product has been assessed and the reasoning written down.

Why it matters

Why a few degrees matter

A medicine is licensed for the storage conditions on its label. UKHSA explains that most UK vaccines tolerate short excursions and lose potency gradually, so a warm reading is not automatically a write-off (UKHSA vaccine incident guidance). Freezing is different: it can denature proteins, break the bond between an aluminium adjuvant and the antigen, and crack vials, so UKHSA says any vaccine known to have been below 0 °C should be disposed of.

The harm runs both ways. Compromised stock may protect patients less, and UKHSA describes incident control teams deciding whether people need revaccinating. Discarding sound stock on a worst-case assumption is costly too: UKHSA reported £6.4 million of vaccine wastage in 2025, 84% of it avoidable (Vaccine Update 369).

In wholesale, the MHRA Inspectorate is blunt. Its 2020 transport post says it is "rare to find sound scientific justification" for accepting a load after an excursion, and that the most common reason for acceptance is commercial (MHRA Inspectorate blog, 2020).

What the rules say

The legal duty and the GDP layer

For wholesalers the starting point is law. Regulation 43 of the Human Medicines Regulations 2012 makes compliance with the GDP guidelines a condition of the licence, and the MHRA enforces it through inspection. The EU GDP guidelines say in 9.2 that a transport excursion should be reported to the distributor and the recipient and handled under a written procedure, and in 6.3 that any deviation affecting a returned cold chain item needs a risk assessment showing the product's integrity.

The MHRA's working detail sits in Inspectorate blog posts. The 2016 receipt and storage post expects records to show every deviation and the corrective action, with the RP informed. The 2016 transport post discourages using mean kinetic temperature (MKT) to excuse an excursion "without robust supporting information and methodology". In Ireland, the HPRA's IA-G0011 defines an excursion as a deviation "for any duration of time": notify the RP, quarantine, consult the marketing authorisation holder, document, correct, and tell the HPRA at once if a recall may be needed.

Healthcare settings: UKHSA, SPS and the professional bodies

In GP practices and pharmacies, vaccine excursions follow UKHSA's vaccine incident guidance, which builds on Green Book chapter 3. A one-off rise above +8 °C lasting under 20 minutes, for example during restocking, needs only the cause recorded and the thermometer reset. This is NHS clinical guidance for vaccine providers and does not apply to WDA or MIA holders: under GDP and GMP every excursion is a deviation. For vaccine providers, UKHSA also says a recorded minimum between 0 °C and +2 °C is unlikely to have affected vaccines where the fridge temperature has been verified; in wholesale, any reading below +2 °C is an excursion needing MAH assessment. Some manufacturers accept rounding, so +1.5 °C to +8.4 °C may count as in range, but only where that manufacturer confirms it. In England incidents go to the local NHS England screening and immunisation team (SIT); Northern Ireland routes them through the PHA.

For other medicines, NHS SPS's Managing temperature excursions is the working method: quarantine, record the peak and the time out of range, and assess each product against its SmPC, the SPS refrigerated medicines stability tool or the manufacturer. The RPS (2018, archived but not withdrawn) says using a medicine outside its range needs a full risk assessment and a written excursion procedure, and CQC's GP mythbuster 17 expects a written policy on what to do after a breach.

What good looks like

The first hour: contain, then assess

SPS and UKHSA describe the same response. The instinct in the moment is to bin everything or put it straight back into use, and both are premature. SPS says most medicines should go back into a fridge while they are assessed, quarantined and labelled "DO NOT USE", moved to another fridge if the first has not recovered, and that frozen stock stays in a freezer (SPS). UKHSA adds that a failed fridge should be left switched on with its probes undisturbed, so an engineer can see what happened.

The record is part of the response, not an afterthought. SPS's minimum is who you are, when the excursion happened and how far out of range it went, the medicines and batch numbers affected, what advice you sought and from whom, and what you changed to stop it happening again. SPS also asks you to note any previous excursion, because stability allowances are not unlimited and repeated excursions add up.

Responding to an excursion
  1. Fix and containFix any obvious cause such as an open door, keep the door shut, and check the sensor is placed correctly and working.
  2. Quarantine coldLabel stock DO NOT USE and keep it at +2 °C to +8 °C, in another monitored fridge if needed. Discard nothing yet.
  3. Establish the factsPeak, minimum and time out of range, from a logger if you have one. Without one, assume it began at the last reset.
  4. Assess each productSmPC, SPS stability tool or manufacturer. For vaccines, the SIT and the manufacturer.
  5. Decide and labelUse, use with a shortened expiry, or discard. Cleared stock is labelled as involved in an incident and used first.
  6. Record and reportWho, when, how far, batches, advice and actions, through your incident route.

Drawn from SPS Managing temperature excursions and the UKHSA vaccine incident guidance. Vaccines follow the UKHSA route and reporting.

Outcomes, labels and follow-up

SPS lists three outcomes: usable with a shortened shelf life, usable with extra patient monitoring, or not usable and discarded. If you shorten an expiry, obscure the original date but keep the batch number visible, and record destroyed stock in your stock control system.

Where the fridge itself caused the excursion, UKHSA expects an engineer's inspection and, where possible, 48 to 72 hours of data logging before you trust it again. Power failures have their own routine on Power failures and contingency.

Worked example

An illustrative Monday morning

This is an illustrative example in a GP practice, not a real incident. Monday 08:30: the practice nurse reads the vaccine fridge before the first clinic. Current 5.1 °C, minimum 4.0 °C, maximum 10.6 °C. The thermometer was last reset on Friday at 17:30.

She does not reset it yet. She labels the stock "not for use", leaves it in the fridge, which is back in range, and checks the door seal and plug. The logger download shows a rise to 10.6 °C at 14:10 on Saturday, after the restock at the end of a weekend flu clinic, lasting about 50 minutes. UKHSA's 20-minute allowance covers only a one-off rise, with the vaccines in their original packaging and stored properly before, and evidence of how long it lasted. This one lasted longer than 20 minutes, so the allowance does not apply.

She records the readings, the logger summary, the cause and an inventory with batch numbers, then calls the screening and immunisation team. On their advice and the manufacturers', the practice lead records which products can be used, labels them to be used first, and notes where use is off-label. Only then is the thermometer reset, with a note on the chart. Without the logger, SPS's worst-case rule would have counted the stock as out of range from Friday 17:30, about 63 hours.

Where it is unclear

Where the sources disagree

Four questions recur. First, how short is too short to count: the HPRA says any duration, a 2018 MHRA reply on a 2016 blog post, answering a question about door openings on a clinical trial (IMP) fridge, says it is "not typical that very short excursions (e.g. 5 minutes or under) are reported in individual formal deviations, but these should still be noted", and UKHSA and SPS use 20 minutes for clinical settings (any duration, 5 or 20 minutes?). UKHSA's 20-minute allowance is NHS clinical guidance that does not apply to WDA or MIA holders, and it depends on knowing the duration (UKHSA's 20-minute allowance).

Second, low readings: UKHSA tells vaccine providers that a minimum between 0 °C and +2 °C is unlikely to have affected vaccines where the fridge temperature has been verified, while in wholesale any reading below +2 °C needs MAH assessment and SPS calls any excursion below 2 °C "always potentially significant" (readings between 0 and 2 °C). Third, MKT: discouraged by the MHRA Inspectorate in wholesale, allowed by the HPRA under set conditions, and described by SPS as a way to average out short peaks in clinical areas (mean kinetic temperature). Fourth, warm rooms, covered on Fridges and room storage and in 25 °C ceiling or a tolerance?.

Inspection findings

What inspectors have found

The MHRA's 2016 GDP deficiency data, the only full breakdown it has published, lists cold chain deviations without corrective and preventive action among its example findings. Its 2016 GMP deficiency data includes procedures that allowed MKT to be used to assess excursions without investigating the cause. The VMD reports inspectors finding diligently completed records that show out-of-range temperatures with no action taken (VMD blog). In each case the reading existed but the response did not.

In summary

The short version

  • Quarantine first: label the stock DO NOT USE and keep it at +2 °C to +8 °C while it is assessed.
  • Use nothing and discard nothing until it is assessed, except vaccines known to have frozen.
  • Establish the peak and the duration; without a logger, assume it began at the last reset.
  • Assess each product against its SmPC, the SPS tool or the manufacturer; for vaccines, involve the SIT.
  • In clinical settings only, apply UKHSA's 20-minute allowance to a one-off event whose duration you can evidence; under GDP and GMP every excursion is a deviation.
  • Record who, when, how far, which batches, what advice and what changed.

Temperature excursions

Questions, answered from the source

Last checked 19 October 2026. Each answer links to its source and says whether it is law, formal guidance or interpretation.

How should platelets be stored, and what happens if the agitator stops?Guidance

Platelets are stored at a core temperature of 22 ±2°C with continuous gentle agitation, for up to 5 days in a closed system (7 days only with bacterial screening or pathogen inactivation). If agitation is interrupted, for example by equipment failure or long transport, the platelets keep the same shelf life as long as no single interruption lasts more than 8 hours and all interruptions total no more than 24 hours. Transport containers should be equilibrated at room temperature, and on receipt the platelets go back to 22 ±2°C storage with agitation.

What's agreed, and what isn't

Platelets need controlled room-temperature storage, not a fridge. Monitoring of the incubator or agitator, and of room temperature where open shelving is used, is implied but not specified.

Status
Formal guidance
Applies to
Blood, Hospitals and wards
Last checked
18 October 2026
What temperature should fresh frozen plasma be stored at, and how long is it good after thawing?Guidance

FFP should be stored at a core temperature of -25°C or below for up to 36 months; colder storage preserves coagulation factors better but makes packs more fragile. Thaw in purpose-designed equipment at 33-37°C (37°C optimal) and never refreeze. Thawed FFP should be used within 4 hours at 22 ±2°C, or up to 120 hours at 4 ±2°C, depending on indication. Pre-thawed FFP may go back into 4 ±2°C storage only once and only if it was out for under 30 minutes.

What's agreed, and what isn't

For indications other than unexpected major haemorrhage the Red Book says to use FFP within 24 hours of thawing, so the 120-hour limit does not apply to every use. The BSQR give no frozen temperature; -25°C comes from the Red Book.

Status
Formal guidance
Applies to
Blood, Hospitals and wards
Last checked
18 October 2026
Can unused vaccines go back in the fridge after a clinic or school session?Guidance

Yes, if temperature monitoring shows the cold chain was maintained. Returned vaccines should be marked with the date and time of return, placed at the front and used at the earliest opportunity. If the cold chain cannot be confirmed, do a risk assessment as for a fridge excursion.

What's agreed, and what isn't

Without a cool box max/min record you cannot show the cold chain was kept, so the stock should be treated as an incident. Northern Ireland says vaccines should not be taken out to clinics more than once.

Status
Formal guidance
Applies to
GP practices, Community pharmacy, Care homes
Last checked
18 October 2026
Can we still give temperature-excursion vaccines under a PGD?Guidance

Yes. UKHSA says current medicines law does not prevent supplying risk-assessed, temperature-excursion vaccine under a PGD, and the PGD does not need amending. Where manufacturer advice or the risk assessment supports continued use, supply or administration can continue under the PGD without a Patient Specific Direction.

What's agreed, and what isn't

UKHSA bases this on NICE MPG2 recommendation 1.1.7 (off-label use under a PGD should be supported by best clinical practice). Local PGD governance may want the risk assessment recorded. Newer legal routes (for example the 2026 Vaccine Group Direction mentioned in UKHSA COVID guidance) are outside this 2022 text.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
Do we have to throw vaccines away after a temperature excursion?Guidance

Not automatically. UKHSA says most UK vaccines are stable and tolerate short excursions, and loss of potency is gradual. Vaccines should be quarantined at +2°C to +8°C and risk assessed using stability data, manufacturer advice and the SIT/HPT. No vaccine should be disposed of until this has been discussed and agreed with the local screening and immunisation team.

What's agreed, and what isn't

Vaccines assessed as usable become 'off-label' unless the SPC covers the excursion. Vaccines that have been frozen (below 0°C) should be disposed of. UKHSA says its disposal thresholds are deliberately conservative, so advice to discard does not mean the vaccine was definitely ineffective.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
If vaccines are cleared for use after an excursion, are they still licensed?Guidance

Generally not. Unless the SPC covers the excursion, extra stability data from the manufacturer has not been assessed by the MHRA/EMA, so using the vaccine is off-label. Off-label use of a risk-assessed vaccine may still be appropriate clinical practice, and those advising should tell vaccinators it is off-label. Cleared stock should be labelled as involved in an incident and used first.

What's agreed, and what isn't

The Green Book and the 2014 protocol say that vaccine not stored at +2°C to +8°C 'is no longer a licensed product'. The 2022 incident guidance does not contradict this but makes the practical route explicit (off-label use after a risk assessment). UKHSA's public leaflet explains this to patients.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
Is 8.3°C or 1.6°C a cold chain breach?Guidance

UKHSA's 2022 incident guidance says some manufacturers allow readings to be rounded to the nearest whole number, so readings between +1.5°C and +8.4°C may count as within +2°C to +8°C. Always check with the vaccine manufacturer that this applies to their product.

What's agreed, and what isn't

This rounding was added in the July 2022 revision. Not every manufacturer accepts it, so it is product-specific, not a blanket UKHSA allowance. Readings should still be recorded and acted on.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
Is there any allowance for nasal flu vaccine (LAIV) being out of the fridge?Guidance

UKHSA's flu guidance quotes the Fluenz SmPC: the vaccine is stable for 12 hours at 8°C to 25°C, and after that should be used immediately or discarded. If LAIV is involved in a cold chain incident, do not dispose of it straight away: label and isolate it at +2°C to +8°C and seek advice from the SIT and the manufacturer.

What's agreed, and what isn't

This is a product-specific SmPC allowance and cannot be applied to other vaccines. UKHSA also says not to hold more than 2 weeks of LAIV because of its short shelf life (15 weeks from production) and the risk of large losses if a fridge fails.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
Our vaccine fridge has broken down. What are the first steps?Guidance

The Green Book says to keep the fridge door closed until you have assessed the situation and made a plan, and to inform the provider or commissioner and immunisation lead. Then establish the last reliable reading and the timing and cause, quarantine affected vaccines in the cold chain with clear labels, and record everything. Follow-up may include revaccinating patients; unusable vaccines are disposed of under local protocols.

What's agreed, and what isn't

The UKHSA incident guidance adds: leave the fridge switched on at the mains with probes undisturbed, and do not discard vaccines or equipment until the SIT/HPT has been consulted. Back-up storage should already be arranged before any failure.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
The fridge went to 10°C briefly while we restocked it. Do we need to do anything?Guidance

The UKHSA incident guidance says one-off rises above +8°C lasting less than 20 minutes, such as during stock-taking or restocking, are unlikely to have breached the cold chain and need no further action. Write the cause on the temperature chart, reset the max/min thermometer, and keep using the vaccines to their expiry date.

What's agreed, and what isn't

This only applies if you know the excursion was a one-off and lasted under 20 minutes, the vaccines were in their original packaging, and storage before it was good. It is NHS clinical guidance and does not apply to WDA or MIA holders, for whom every excursion is a deviation under GDP and GMP. A max/min thermometer alone cannot tell you the duration, so you need a data logger or a witnessed event. Repeated or unexplained excursions are not covered.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
The minimum reading dropped to 1°C. Are the vaccines still usable?Guidance

UKHSA says vaccines whose recorded minimum was between 0°C and +2°C are unlikely to have been affected. Where the fridge temperature has been verified, they can usually be used up to their expiry date, and doses already given usually do not need repeating.

What's agreed, and what isn't

This assumes the thermometer is accurate and the vaccines did not actually freeze, for example vaccines touching the back wall can be colder than the probe. Below 0°C the advice changes to dispose. Investigate why the fridge is running cold.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
We arrived this morning and the max reading was 9°C overnight. What do we do?Guidance

Treat it as a possible cold chain breach. Find and fix the cause if you can, then label the affected vaccines 'not for use' and keep them at +2°C to +8°C, moving them to another monitored fridge if needed. Leave the fridge switched on with probes undisturbed, complete the incident checklist, take an inventory, and report to the local screening and immunisation team. Do not discard anything until that discussion.

What's agreed, and what isn't

UKHSA says some manufacturers allow rounding, so a reading up to +8.4°C may count as +8°C, but 9°C is outside that. For a single moderate overnight excursion, UKHSA expects most risk assessments to find vaccines still usable, but this needs manufacturer and SIT advice. Without logger data you will not know how long the fridge was above 8°C.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
We have already given vaccines from a fridge that turned out to have failed. What now?Guidance

UKHSA says that if compromised vaccines have been given, the provider should consider forming an Incident Control Team (provider lead, SIT, HPT, communications and others). The team decides whether duty of candour requires telling patients and whether revaccination is needed, using UKHSA's revaccination tables.

What's agreed, and what isn't

The threshold for revaccination is different from the threshold for discarding stock: an incident that leads to disposal does not necessarily mean everyone needs revaccinating. For COVID-19 vaccines, UKHSA asks for incident-specific advice because its general guidance may not apply.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
What counts as a vaccine cold chain breach that has to be reported?Guidance

The SW ICARS toolkit treats any excursion above +8 °C for more than 20 minutes, or below +2 °C for any length of time, as a breach to report so that stability can be assessed. One-off rises above 8 °C lasting under 20 minutes, for example during restocking, need no further action beyond documenting the cause, resetting the thermometer and continuing to use the vaccines. Breached vaccines are quarantined in a working fridge, labelled "Not for Use", and must not be discarded until advice is received.

What's agreed, and what isn't

ICARS can only advise on vaccines in routine programmes. For travel vaccines, contact the manufacturer. If stability is confirmed only from the manufacturer's in-house data, the toolkit says using the vaccine is off-label. NHS England supports this where a sound risk assessment has been done, but the decision rests with the practice.

Status
Formal guidance
Applies to
GP practices
Last checked
18 October 2026
What does UKHSA expect us to investigate after a fridge temperature breach?Guidance

Get a fridge engineer to inspect the fridge and check thermometers and data loggers, unless the cause was clearly unrelated, such as a power cut. Record the fridge's condition, alarm settings, power protection and age; check the service history and temperature records; and collect stock evidence. Where possible, run a data logger for 48 hours to see the fridge's temperature pattern.

What's agreed, and what isn't

The algorithm in the same document says 48 to 72 hours of data logging. The checklist also asks how long the fridge is out of range before the alarm sounds, so set alarm parameters deliberately and know what they are.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
What extra requirements apply to GP vaccine fridges in Northern Ireland?Guidance

The PHA (2024) says temperatures should be checked at least daily, preferably twice daily, and a data logger should be used as a back-up, set to record at 5-minute intervals and reviewed weekly. Excursions outside 2 to 8°C lasting over 20 minutes are significant breaches. Report them the same day to HSC Trust Medicines Information and the PHA Health Protection Duty Room.

What's agreed, and what isn't

NI also sets five-year retention for daily records, fridges no more than 50% full, and paper records kept even when a logger is used. Reporting goes through Medicines Information and the PHA rather than an NHS England SIT. Responsibility for the use decision stays with the GP practice.

Source
Guidance on vaccine handling and storage in GP practices (V4) Public Health Agency (NI), August 2024
Status
Formal guidance
Applies to
GP practices
Last checked
18 October 2026
What happens if vaccines were exposed to temperatures below 0°C?Guidance

UKHSA says any vaccine that has been frozen or is known to have been below 0°C should be disposed of. Freezing can denature proteins, break the bond between aluminium adjuvant and antigen, and crack vials, risking contamination. If affected vaccine has already been given, a risk assessment decides whether to revaccinate.

What's agreed, and what isn't

Freeze-dried vaccines (for example MMR) are mostly unaffected by freezing in powder form, but diluents must not be frozen. Frozen vaccine may look normal, though damp or 'waxy' boxes can be a clue. The 'shake test' needs experienced staff to be reliable.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
What should I do if I think our fridge thermometer is faulty?Guidance

The Green Book says to consider whether this affects the cold chain storage of current stock and of vaccines given recently, to inform the provider or commissioning organisation, and to make servicing the fridge a priority.

What's agreed, and what isn't

The PHE CQC Q&A (2014) says not to throw away vaccines just because a thermometer was not calibrated. If readings look plausible, keep using the vaccines, get the thermometer calibrated, and consider placing a data logger in the fridge for about 48 hours as an independent check.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
Where do I find storage and thawed shelf-life rules for COVID-19 vaccines?Guidance

UKHSA's COVID-19 guidance for healthcare practitioners no longer has its own storage appendices. It points to the product SPCs and to the NHS Specialist Pharmacy Service for storage, transport and handling. Storage or preparation errors should be reported under local policy, and expert advice sought where a dose may have lost potency.

What's agreed, and what isn't

The UKHSA incident guidance (2022) also says not all of its advice may apply to COVID-19 vaccines and asks for vaccine-specific advice. Thawed shelf lives are product-specific SPC limits and should not be generalised to other vaccines.

Status
Formal guidance
Applies to
GP practices, Community pharmacy, Hospitals and wards
Last checked
18 October 2026
Who decides whether we can still use vaccines after a cold chain breach?Guidance

The provider where the breach happened makes the decision, case by case, after a full risk assessment that includes specialist advice from the local HPT, the SIT and the vaccine manufacturer. If the vaccines are used, the prescriber or provider takes responsibility, so the advice and reasoning must be well documented.

What's agreed, and what isn't

Manufacturers can share in-house stability data but are not obliged to accept liability for use outside the licence. The Green Book (2013) also says using such vaccines is the user's responsibility. In Northern Ireland, HSC Trust Medicines Information supports the risk assessment, but responsibility stays with the GP practice.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
Who do we report a vaccine fridge failure to in England?Guidance

Report all vaccine storage incidents to the local NHS England screening and immunisation team (SIT) first, and record them through local governance. If vaccines are wasted, complete an ImmForm stock incident record. Serious incidents follow the NHS England serious incident framework.

What's agreed, and what isn't

The 2022 guidance names 'NHSEI' and the Serious Incidents Framework; both have since changed names or been replaced (for example by PSIRF), so follow current local arrangements. Some regions now route advice through other services, such as South West ICARS. The 2014 protocol also says to report on ImmForm.

Status
Formal guidance
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
Do we have to record wasted vaccines on ImmForm?Interpretation

Yes for centrally supplied stock. UKHSA asks that vaccines judged compromised are destroyed under local waste policy and recorded through the ImmForm Stock Incident page; expired stock should also be recorded there. UKHSA uses these reports to track wastage: £6.4 million reported in 2025, of which 84% was avoidable.

What's agreed, and what isn't

UKHSA describes ImmForm reporting as voluntary in its 2026 wastage article, and suspects under-reporting. This is separate from local incident reporting and from reporting to the SIT. The old ImmForm helpsheet 18 on fridge failures has been withdrawn.

Source
Vaccine update: issue 369, February 2026 UKHSA, 11 March 2026
Status
Interpretation
Applies to
GP practices, Community pharmacy
Last checked
18 October 2026
After a fridge excursion, do medicines stay out of the fridge until someone decides what to do with them?Guidance

No. SPS says that unless you have specific information to the contrary, most medicines should go back into a fridge after exposure outside 2-8 °C. They stay quarantined and labelled "DO NOT USE" while the assessment is done. If the original fridge has not come back into range, move the stock to another fridge if one is available. Frozen stock stays in a freezer. If the only freezer has failed, leave the stock inside with the door shut.

What's agreed, and what isn't

Returning stock to the fridge means storing it while it is assessed, not releasing it for use. The SW ICARS toolkit gives the same instruction for vaccines: quarantine them in a working fridge, or keep the failed fridge closed and undisturbed.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
All settings
Last checked
18 October 2026
After a heatwave, how much should we shorten the expiry of 'store below 25 °C' medicines kept on the ward?Guidance

The NHS Pharmaceutical QA Committee gives a worst-case Q10 = 4 rule of thumb for products labelled 25 °C or below. At 25-30 °C, reduce the expiry by 2 days for 24 hours of exposure, or by 2 weeks for a week. At 30-35 °C, reduce it by 4 days for 24 hours, or 4 weeks for a week. At 35-40 °C, reduce it by 8 days for 24 hours, or 8 weeks for a week. A worked example treats 2 weeks at 35 °C as equal to 8 weeks at 25 °C.

What's agreed, and what isn't

The document says the MHRA will not accept this method under GDP. It is for risk-managed clinical areas only, not the pharmacy-controlled supply chain. It ignores humidity, should not be relied on above 40 °C, and does not apply to cold excursions. The Newcastle case study adds that medicines outside their original primary packaging, exposed above their SmPC limit, should be disposed of.

Status
Formal guidance
Applies to
Hospitals and wards
Last checked
18 October 2026
At what point should ward staff quarantine medicines after an out-of-range reading?Guidance

The 2015 NHS Pharmaceutical QA Committee document gives example triggers. For fridges: quarantine if vaccines may have been frozen, or if contents may have been above 8 °C for more than half an hour where highly temperature-sensitive medicines are stored. For ambient areas: quarantine if the temperature exceeded the upper limit by more than 5 °C, or for more than a day. Out-of-limit results should always be reported to the appropriate person in the clinical area.

What's agreed, and what isn't

These are examples and differ from the current SPS position. SPS now says to quarantine with a "DO NOT USE" label at the start of every excursion assessment, and treats a single ambient excursion of less than 5 °C for under 7 days as unlikely to matter. Prefer the current SPS process where they differ.

Status
Formal guidance
Applies to
Hospitals and wards
Last checked
18 October 2026
Can a customer return a fridge item to us so we can resell it?Guidance

Only with documented evidence that the product was kept under its authorised storage conditions the whole time. EU GDP 6.3 says that if any deviation has occurred, a risk assessment must show the product's integrity, and the evidence should cover delivery to the customer, examination, opening of transport packaging, return to packaging, collection and return, and return to the distributor's fridge. The general return conditions also apply: unopened, undamaged, in date, not recalled, and assessed by a trained, authorised person.

What's agreed, and what isn't

For returns from customers without a wholesale authorisation, EU GDP gives 'for example 10 days' as an acceptable time limit. That is not the UK expectation: in GB the MHRA position (Inspectorate blog, 5 May 2016) is that refrigerated returns from unlicensed sites are completed within 24 hours including transport, and ambient returns within five days. Go beyond that only if agreed with the GDP Inspectorate in writing. In practice, many wholesalers refuse refrigerated returns altogether.

Status
Formal guidance
Applies to
Wholesalers (WDA), Community pharmacy, Hospitals and wards
Last checked
18 October 2026
Can a returned fridge line go back into saleable stock in Ireland?Guidance

HPRA policy is that cold-chain products may only be returned to saleable stock where there is no reasonable possibility the cold chain was compromised. Examples given are where the batch was recorded on distribution and the whole delivery-and-return process is validated, or where a unique monitoring device attached to the product shows whether it left refrigerated conditions.

What's agreed, and what isn't

This closely mirrors EU GDP section 6.3, which already requires documented evidence of authorised storage throughout and lists the same chain of steps (delivery, examination, re-packing, collection, return to the fridge); the HPRA adds the attached-monitor option. If any deviation occurred, EU GDP requires a risk assessment demonstrating product integrity. Returns criteria should be established in procedures.

Status
Formal guidance
Applies to
Wholesalers (WDA)
Last checked
18 October 2026
Can we use mean kinetic temperature (MKT) to justify an ambient excursion in Ireland?Guidance

Only under strict conditions. IA-G0011 says MKT applies only to controlled room temperature products (e.g. 'Do not store above 25°C'), never to refrigerated products, cannot compensate for poor premises control, and storage temperatures should not exceed 30°C at any point if MKT is used. The MA holder should be consulted on whether MKT is applicable, and excursions outside labelled conditions should still be documented, investigated and reported to the MA holder.

What's agreed, and what isn't

Use of MKT should be described in a written procedure and the number of excursions above label limits kept limited. Whether MKT is acceptable for a given product depends on the product's stability data, so the MAH's view is decisive.

Status
Formal guidance
Applies to
Wholesalers (WDA)
Last checked
18 October 2026
Does the QP have to consider storage and transport temperatures before certifying a batch?Guidance

Yes. Annex 16, 1.5.3 says conditions of storage and transport for the batch, and for the sample if sent separately, should be taken into account by the QP before certification. For imported batches the QP should be satisfied that the finished product has been stored and transported under the required conditions (1.5.7). Section 3 allows certification after an unexpected deviation only where its impact is evaluated and shown to be negligible.

What's agreed, and what isn't

Section 3 does not mention temperature by name; MHRA's 2016 blog on unexpected deviations applies it to a transit excursion and warns that routinely using stability data to justify excursions would not be acceptable.

Status
Formal guidance
Applies to
Manufacturers
Last checked
19 October 2026
For a general sale (GSL) wholesaler in Ireland, how should a temperature deviation be classified in our own deviation system?Guidance

The HPRA's model quality system for general sale wholesalers gives 'temperature deviations' as an example of a Major deviation (potential to compromise product quality) in the company's own classification scheme, alongside a Critical tier (e.g. failure to quarantine unsuitable product) and a Minor tier. Its temperature SOP template requires initial mapping or a documented RP-approved risk assessment, worst-case probe placement and daily max/min recording.

What's agreed, and what isn't

This is a company-level deviation classification example, not the HPRA's inspection grading. The guide says inspection frequency for these distributors is risk-based, between six months and five years.

Status
Formal guidance
Applies to
Wholesalers (WDA)
Last checked
18 October 2026
How long can a unit of red cells be out of the blood fridge and still go back into stock?Guidance

Where possible, keep red cells out of 2-6°C controlled storage for under 30 minutes. If 30 minutes is exceeded, the unit should not go back into the issue fridge but should be returned to the transfusion laboratory or quarantined remotely with electronic tracking. Up to 60 minutes is acceptable if the unit is then quarantined in a secure fridge for at least 6 hours before reissue, and a unit should not have more than three 30-60 minute episodes. Transfusion should be completed within 4 hours of leaving controlled temperature.

What's agreed, and what isn't

Hospitals need tracking (often electronic blood-tracking systems) to count episodes per unit; without it the three-occasion limit cannot be shown.

Status
Formal guidance
Applies to
Blood, Hospitals and wards
Last checked
18 October 2026
If medicines are judged usable after an excursion but with a shorter shelf life, how should we label them?Guidance

SPS lists three possible outcomes: usable with a shortened shelf life, usable with extra patient monitoring, or not usable and discarded. If the medicine is usable, return it to correct storage, consider a sticker recording the excursion, and shorten the expiry date in line with local policy. Obscure the original expiry date but keep the batch number visible. Destroyed stock should be recorded in the stock control system, disposed of appropriately and reordered if needed.

What's agreed, and what isn't

Who can authorise a shortened expiry date is a matter for local policy. SPS suggests involving a stability expert, a clinician or a manager.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
Hospitals and wards, Community pharmacy, GP practices
Last checked
18 October 2026
Our blood fridge failed overnight. Can the red cells still be used?Guidance

The Red Book allows red cells to be released for transfusion after an exceptional excursion caused by equipment failure, provided the core temperature stayed between 1°C and 10°C. The unit must have had only one such excursion, lasting no more than 5 hours, there must be a documented system for such events, and adequate records of the incident must be kept. Otherwise, variation from 4 ±2°C must be kept to the short periods needed for examining, labelling or issuing.

What's agreed, and what isn't

The criteria refer to core temperature, but most fridge monitoring measures air or simulated product temperature, so you need to justify how core temperature was inferred, for example from a load probe. Anything outside these limits needs a quality decision, usually discard.

Status
Formal guidance
Applies to
Blood, Hospitals and wards
Last checked
18 October 2026
Our data logger shows the dispensary hits 27 °C every afternoon but cools overnight. Can we use mean kinetic temperature instead of treating each spike as an excursion?Guidance

SPS says MKT can be used to average out temperature peaks. Its example is a short afternoon spike that may be disregarded if the daily MKT stays within the labelled range. The 2015 NHS Pharmaceutical QA Committee document adds that MKT needs continuous logger data, because it cannot be calculated from min/max readings. It applies only to high temperatures, and it should not be used routinely to compensate for poor storage conditions.

What's agreed, and what isn't

MKT is not the same as the average temperature. The 2015 document also says there is no risk only if the maximum stays below 40 °C and the MKT stays below the product's upper limit. Regular spikes still point to a storage problem that should be fixed.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
Hospitals and wards, Community pharmacy, GP practices
Last checked
18 October 2026
Our fridge minimum reading was 0.5 °C. Is a low reading less serious than a high one?Guidance

No. SPS says excursions below 2 °C are "always potentially significant and should be fully explored". Freezing can irreversibly damage biologicals, vaccines and some containers, such as syringes. SPS also treats every freezer excursion as potentially significant.

What's agreed, and what isn't

Low readings are often caused by a fridge thermostat fault, stock touching the cooling plate, or a probe placed against the back wall. Investigate the cause as well as the stock. Unlike high-temperature excursions, low ones cannot be offset with MKT or Q10 estimates.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
All settings
Last checked
18 October 2026
Our stability chamber went out of tolerance overnight. Does every excursion have to be reported?Guidance

Not every one. ICH Q1A(R2) says the chamber should be capable of controlling the condition within the defined ranges and the actual temperature and humidity should be monitored. Short spikes from opening doors are "accepted as unavoidable". The effect of excursions due to equipment failure should be addressed, and reported if judged to affect stability results. Excursions beyond the tolerances for more than 24 hours should be described in the study report and their effect assessed.

What's agreed, and what isn't

The 24-hour figure is a reporting threshold for the study, not a delay before you act. Under GMP the excursion is still a deviation in your quality system (Chapter 6, 6.35 for atypical trends). The 2025 draft ICH Q1 carries the same wording into its section 7.1.

Status
Formal guidance
Applies to
Manufacturers, Laboratories
Last checked
19 October 2026
Our treatment room reached 28 °C for three days during hot weather. Are the 'store below 25 °C' medicines still usable?Guidance

SPS says a single, isolated excursion of less than 5 °C above the labelled maximum storage temperature, lasting less than 7 days, is unlikely to have an adverse effect on medicines. A 28 °C peak over three days for products labelled 25 °C falls inside that. Some products allow up to 30 °C, and some have no stated storage conditions.

What's agreed, and what isn't

The rule covers a single, isolated event. It does not cover rooms that run hot every summer, which call for a documented risk assessment and possibly shortened expiry dates or cooling. SPS notes that Wholesale Dealer's Licence holders and others with regulatory requirements must still meet those requirements in full. The 2015 NHS Pharmaceutical QA Committee document quarantines ambient stock at a stricter point: more than 5 °C over the limit, or for more than a day.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
Hospitals and wards, GP practices, Care homes, Community pharmacy
Last checked
18 October 2026
Our ward fridge is reading 10 °C. What should we do first?Guidance

SPS sets out a stepwise process. First fix any obvious cause (door left open, power switched off), keep the door shut and check the sensors are placed correctly and working. Then quarantine the stock with a "DO NOT USE" label, record the maximum and minimum temperatures and total time out of range, and assess each product against its SmPC, the SPS refrigerated medicines stability tool or the manufacturer's medical information before anyone uses it. If no cause can be found, take the fridge out of use and label it until the investigation is complete.

What's agreed, and what isn't

SPS does not set a single temperature at which stock must be thrown away. The decision is made product by product and depends on how long the fridge was out of range and on each product's stability data. Vaccines follow UKHSA vaccine incident guidance and reporting routes, not just this generic process.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
Hospitals and wards, GP practices, Care homes, Community pharmacy
Last checked
18 October 2026
The fridge went above 8 °C for about 15 minutes while we restocked it. Is that a problem?Guidance

SPS cites US NIST studies showing that vaccine vials stay below +8 °C for at least 20 minutes during a power loss or a continuous inflow of ambient air. SPS says it is reasonable to extend this to other refrigerated medicines. So an excursion above 8 °C lasting under 20 minutes, with medicines in their original packaging, is unlikely to have warmed the medicines above 8 °C. SPS still says to record every excursion locally, however minor.

What's agreed, and what isn't

The 20-minute figure is NHS clinical guidance and does not apply to WDA or MIA holders: under GDP and GMP every excursion is a deviation. It is an extrapolation from vaccine-vial studies. It assumes original outer packaging and a reasonably full fridge, so loose syringes or small volumes may warm faster. The NHS England SW ICARS toolkit uses the same threshold for vaccines: over 8 °C for more than 20 minutes is treated as a reportable breach.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
All settings
Last checked
18 October 2026
We only have a min/max thermometer. How do we work out how long the fridge was out of range?Guidance

SPS says to assume the excursion started just after the min/max recorder was last reset, unless you have information showing otherwise. Where a continuous data logger is fitted, download it, because it shows the actual profile and length of the excursion. SPS says min/max recorders are of limited value for excursion assessment because they cannot show timing or duration.

What's agreed, and what isn't

With a min/max thermometer that is reset once a day, the worst-case assumption can mean stock is treated as out of range for up to 24 hours, or about 72 hours over a weekend. That can lead to discarding stock that a logger would have shown was fine.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
All settings
Last checked
18 October 2026
We sometimes cannot keep medicines within the labelled temperature, for example in an ambulance. What does RPS expect?Guidance

RPS says storage arrangements and monitoring should be based on risk, taking account of the medicines, how long they are stored and the room temperature. Storing or using a medicine outside the manufacturer's range requires a full risk assessment. There must be a policy and procedure for temperature excursions, with assurance that it is followed. If product integrity cannot be guaranteed, any decision to use the medicine must be fully risk assessed, and vaccines have their own guidance.

What's agreed, and what isn't

RPS sets the principle but not the method. The SPS excursion process and the NHS Pharmaceutical QA Committee clinical-area risk tools (Q10, MKT) are the usual way to carry it out.

Status
Formal guidance
Applies to
Hospitals and wards, GP practices, Care homes, Transport
Last checked
18 October 2026
What do we need to write down after a temperature excursion?Guidance

SPS says to document every excursion locally, however minor, so patterns can be spotted. The minimum record is: who you are, when the excursion happened and how far out of range it went, the medicines and batch numbers affected, what advice was sought and from whom, and the actions taken to stop it happening again. The event should also go through your adverse incident procedure.

What's agreed, and what isn't

SPS also asks you to note whether a product has had a previous excursion. This matters because stability allowances are not unlimited and multiple excursions add up. SW ICARS makes the same point for vaccines.

Source
Managing temperature excursions NHS SPS, 9 July 2024
Status
Formal guidance
Applies to
All settings
Last checked
18 October 2026
What does GDP say we must do when a temperature excursion happens in transit?Guidance

EU GDP 9.2 says a deviation such as a temperature excursion during transport should be reported to the distributor and to the recipient of the affected products, and a procedure should be in place for investigating and handling excursions. Risk assessment of delivery routes should decide where temperature controls are needed.

What's agreed, and what isn't

The guideline does not define how long an excursion has to last before it counts, or who decides whether the product can be used. In practice the RP decides disposition, using stability information from the manufacturer or marketing authorisation holder. MHRA inspectors have warned that such data is often not directly comparable to the excursion.

Status
Formal guidance
Applies to
Wholesalers (WDA), Transport
Last checked
18 October 2026
What does the HPRA say we must do after a temperature excursion?Guidance

The HPRA defines an excursion as a deviation from labelled storage conditions 'for any duration of time' in storage or transport. Excursions should be notified immediately to the RP, affected product quarantined until the investigation outcome is known, the manufacturer/MAH consulted on quality impact, the investigation and outcome documented, and corrective actions implemented. If a recall may be required, the HPRA should be notified immediately.

What's agreed, and what isn't

Excursions in fridges or freezers used only to condition ice packs should be investigated with equal thoroughness. The guide does not set a minimum duration below which an excursion can be ignored, which differs from informal commentary elsewhere about very short excursions.

Status
Formal guidance
Applies to
Wholesalers (WDA), Manufacturers, Transport
Last checked
18 October 2026
Where can I check whether a fridge medicine is still usable after being out of the fridge?Guidance

SPS runs a refrigerated medicines stability tool, currently a pilot, giving advice on whether refrigerated medicines can or cannot be used after exposure to out-of-range temperatures. The SPS excursion guidance says to use it alongside the brand-specific SmPC and the manufacturer's medical information department. If a product is not in the tool, contact the manufacturer directly.

What's agreed, and what isn't

Stability data is brand-specific, and SPS asks you to confirm the marketing authorisation number. Previous excursions count against the allowance. For vaccines, follow UKHSA vaccine incident guidance and the local screening and immunisation or ICARS team instead.

Status
Formal guidance
Applies to
All settings
Last checked
18 October 2026
A cold chain delivery arrived warm or with ice packs touching the product - what should we do?Interpretation

The MHRA blog says the person receiving the delivery must check it was transported properly, for example no direct contact with gel or ice blocks and not warm to the touch. If that cannot be confirmed, the delivery should be quarantined in a suitable fridge while the supplier is asked, and treated as unsuitable for supply until resolved. If doubt remains after enquiries, the delivery should be rejected and returned to the supplier.

What's agreed, and what isn't

'Warm to the touch' is a crude check; where the supplier ships with data loggers, the data should be reviewed. Who pays and who decides disposition should be in the supply agreement.

Status
Interpretation
Applies to
Wholesalers (WDA), Community pharmacy, Hospitals and wards
Last checked
18 October 2026
Can a QP use stability data to certify a batch that had a temperature excursion during import shipping?Interpretation

Possibly, under the Annex 16 'unexpected deviation' route. The MHRA GMP blog gives an example: a product labelled 'store below 25°C' reached 29°C for three days in transit, and stability data showed no issue at 30°C for three months. This could be treated as an unexpected deviation if the shipment process was designed to meet the registered conditions. If shipment conditions were not controlled, routine use of stability data to justify excursions 'would not be acceptable'.

What's agreed, and what isn't

The deviation must be investigated, the root cause found and corrected, and impact shown to be negligible. Repeat occurrences no longer count as 'unexpected'. This route applies to QP certification by manufacturers and importers, not to wholesale RPs.

Source
Handling of unexpected deviations MHRA, 17 June 2016
Status
Interpretation
Applies to
Manufacturers
Last checked
18 October 2026
Can we use mean kinetic temperature (MKT) to show an excursion didn't matter?Interpretation

Generally no. Quoting the Green Guide, the MHRA blog says MKT is only appropriate where the marketing authorisation holder gives an acceptable MKT value for the specific product and the temperature record is complete from leaving the manufacturer. In practice MKT fails where there is no complete temperature record for the consignment. Use of MKT in wholesale "without robust supporting information and methodology is therefore discouraged".

What's agreed, and what isn't

The 2020 MHRA transport blog repeats the concern, describing attempts to apply MKT to underestimate the impact of excursions. MKT may still appear in manufacturer stability justifications; the point is that a wholesaler cannot use it on its own to excuse poor control.

Status
Interpretation
Applies to
Wholesalers (WDA)
Last checked
18 October 2026
How quickly must a customer send back a fridge item for us to consider returning it to stock?Interpretation

The MHRA blog sets out MHRA guidance on returns. For non-defective refrigerated products returned from an unlicensed site, the return should be completed within 24 hours, including transport. For ambient products from an unlicensed site, the limit is five days. For returns from a licensed WDA site, a pragmatic approach applies, but the RP or authorised person must show 'full knowledge' of storage, including transport, throughout.

What's agreed, and what isn't

This is the MHRA position for GB. EU GDP 6.3 gives 'for example 10 days' for returns from customers without a wholesale authorisation, but that is not the UK expectation; go beyond 24 hours (refrigerated) or five days (ambient) only if agreed with the GDP Inspectorate in writing. The COVID-19 10-day allowance was temporary. For cold chain items, documented evidence of storage throughout is needed whatever the time limit.

Status
Interpretation
Applies to
Wholesalers (WDA), Community pharmacy, Hospitals and wards
Last checked
18 October 2026
Is it acceptable to accept a load after an excursion if the stock is probably fine?Interpretation

The MHRA transport QRM blog says it is 'rare to find sound scientific justification' for accepting a load after an excursion. It notes that manufacturer stability information is often not directly comparable to the excursion. It says the most common reason for acceptance is commercial, which may put patients at risk and undermines risk management. The acceptable range is the product's labelled storage conditions.

What's agreed, and what isn't

This is inspector commentary, not a ban; release after an excursion remains possible with product-specific evidence from the marketing authorisation holder and an RP decision. The blog also says risk assessment 'should not be used' to justify an unsuitable practice (see also the 2020 COVID GDP blog).

Status
Interpretation
Applies to
Wholesalers (WDA), Transport
Last checked
18 October 2026
Our clinic room recorded over 30 °C. Do we have to destroy the stock?Interpretation

Not necessarily. An RPS case study describes a clinic that recorded temperatures above 30 °C with no clear action plan. The trust bought data loggers that calculate mean kinetic temperature, which gives the average exposure over 24 hours. Because the MKT stayed below 25 °C, the medicines did not need to be destroyed or have their expiry dates shortened.

What's agreed, and what isn't

MKT needs continuous logger data, not min/max readings. The 2015 NHS Pharmaceutical QA Committee document adds that the peak must stay below 40 °C. Persistent highs still need fixing.

Status
Interpretation
Applies to
Hospitals and wards, GP practices
Last checked
18 October 2026
Our vet practice fridge records show temperatures above 8°C. What should we do?Interpretation

VMD says recording alone is not enough: investigate the excursion, checking whether the thermometer is working, whether the equipment has a fault, and how long the medicines may have been exposed. Where product integrity is in doubt, contact the manufacturer early and follow their advice on use or disposal, and dispose of any product showing visible deterioration. Vaccines are particularly sensitive and are usually unusable if frozen or exposed to more than 8°C, but check with the manufacturer.

What's agreed, and what isn't

Inspectors report finding diligently completed records that show out-of-range temperatures with no action taken. A fridge running out of range probably means most of its contents are compromised.

Status
Interpretation
Applies to
Veterinary
Last checked
18 October 2026
How often should we read the fridge thermometer, and what do we do if it's out of range?Interpretation

The MHRA blog says refrigerated stock should be monitored daily with a calibrated min/max device that has a calibration certificate. Records should show any deviation and the corrective action taken. As best practice, take a further reading later the same day to show the deviation was transient and the temperature is back in range. The RP should be informed of any deviation and should routinely review and sign off the records.

What's agreed, and what isn't

'Daily' is the minimum the blog describes; continuous electronic monitoring is now common and EU GDP expects alarms. The blog also expects records to be free from alterations and a trained deputy to cover absences. The blog does not say how to judge whether stock is still usable; that needs RP assessment and manufacturer stability data.

Status
Interpretation
Applies to
Wholesalers (WDA)
Last checked
18 October 2026
How should a care home record medicines fridge temperatures to satisfy CQC?Interpretation

Record the fridge temperature at least once a day, noting the minimum, maximum and current temperatures from a min/max thermometer (CQC prefers an inbuilt digital thermometer), and reset it after each reading so the record shows variation between readings. Staff must understand how to read and reset it, know what to do if the fridge is out of range, and record actions taken, including asking a pharmacist whether the medicines are still safe to use. Make sure the probe cable does not interfere with the door seal.

What's agreed, and what isn't

CQC asks for 'at least once a day', which in a 24/7 care home means every day including weekends. That is stricter than the GP 'each working day' wording. CQC does not specify calibration or record retention for care homes.

Status
Interpretation
Applies to
Care homes
Last checked
18 October 2026
Can we delete or ignore a temperature reading that we think was a faulty sensor spike?Guidance

Data may only be excluded where valid scientific justification shows it is not representative of what was measured. The justification must be documented and considered during data review. All data, even if excluded, should be kept with the original data set in a form that lets someone confirm the decision to exclude was valid.

What's agreed, and what isn't

In practice a suspected sensor fault should be handled as a deviation: investigate it, check the sensor (and calibration), and record the conclusion against the reading rather than removing it. MHRA does not give temperature-specific examples here.

Status
Formal guidance
Applies to
All settings
Last checked
18 October 2026
Do shipments of investigational products to trial sites need temperature monitoring?Guidance

The EU guideline on sponsors' handling and shipping of IMPs (effective 1 January 2023) says temperature monitoring of transport and storage conditions is necessary, the records should be kept and evaluated at delivery, and equipment critical to keeping the required conditions in transit should be qualified. Any deviation during shipment should be recorded and formally investigated with the manufacturer.

What's agreed, and what isn't

This is the EU text, which applies in Northern Ireland. For Great Britain the 2010 Annex 13 asks for shipping to the sponsor's instructions (44) and storage records to be reviewed before transfers between sites. In practice sponsors expect the same evidence either way.

Status
Formal guidance
Applies to
Manufacturers, Transport
Last checked
19 October 2026
How do we know a cold pack is properly conditioned before packing a shipment?Interpretation

The MHRA freezer blog says checking whether a pack feels solid is 'a false test of conditioning'. Packs freeze from the outside, and over-frozen (supercooled) packs can freeze products below their range. Use packs only as the manufacturer's instructions or your own qualification define, use the right phase-change temperature for the product, and be able to trace how long each pack has been conditioned. Prevent mix-ups between conditioned and unconditioned packs, for example by numbering them or rotating freezers.

What's agreed, and what isn't

The blog notes some packs are fully conditioned in a soft gel state, so rules differ by product. Domestic freezers can take more than 24 hours to condition packs, so they may not suit a high-throughput pack-out.

Source
Use of Freezers MHRA, 20 June 2017
Status
Interpretation
Applies to
Wholesalers (WDA), Transport
Last checked
18 October 2026
How does the HPRA grade GDP inspection findings, and where do temperature failures fit?Guidance

The HPRA uses Critical, Major and Other. Critical means a significant risk to patients or public health (example: activity increasing the risk of falsified medicines reaching patients). Major means a deviation resulting, or likely to result, in a product not complying with its authorisations, and HPRA names failure to comply with required storage and transport conditions as an example; combinations of related lower findings can be escalated.

What's agreed, and what isn't

The current HPRA inspections page gives no temperature example at Critical level. However, the HPRA's GDP Information Day slides (3 May 2022) listed 'storage of products requiring refrigeration at ambient temperatures' as an example of a possible Critical deficiency, the same example as MHRA Guidance Note 6. In practice a severe temperature failure could be graded Critical by either regulator.

Source
GDP inspections HPRA, undated
Status
Formal guidance
Applies to
Wholesalers (WDA), Transport
Last checked
18 October 2026
What cold chain evidence will a CQC inspector ask a GP practice for?Interpretation

Inspectors expect evidence that the cold chain is maintained from receipt of vaccines to administration, following the national (PHE, now UKHSA) recommendations. They may ask for the fridge temperature log, maintenance checks and a policy on what to do if a temperature breach occurs, and may look in the fridge. CQC says the cold chain policy should cover handling from delivery to administration, transport of vaccines outside the practice, actions after a breach and how learning from incidents is shared. At least two trained, designated staff should be responsible for ordering, receiving and caring for vaccines.

What's agreed, and what isn't

The mythbuster still names Public Health England, whose functions passed to UKHSA; the Green Book chapter 3 and the UKHSA protocol remain the reference documents.

Status
Interpretation
Applies to
GP practices
Last checked
18 October 2026
What temperature monitoring problems do MHRA GMP inspectors actually find at manufacturers?Interpretation

MHRA's 2016 GMP deficiency examples include: alarm limits wider than the product storage range; temperature and humidity captured only as twice-daily spot readings with no max/min data; no acceptance criteria for external calibration of warehouse probes; a receiving area not monitored against its limit; API shipped without temperature monitoring or control; and a standards fridge checked only weekly with no max/min readout. Import findings included no justification for not having a logger in every air-freight pallet, and procedures allowing mean kinetic temperature to assess excursions without investigating the cause.

What's agreed, and what isn't

These are examples from one year's dosage-form inspections, published to support self-inspection, not new requirements. More recent MHRA GMP deficiency datasets are summary-level and do not give comparable temperature examples.

Status
Interpretation
Applies to
Manufacturers, Laboratories
Last checked
18 October 2026

20-minute compliance check

How would you answer an inspector on temperature?

In 20 minutes we go through monitoring, alarms, mapping, calibration and excursions with you. You get the gaps in writing. No product tour.